Return Policy

Alamo Barber & Beauty Supply

Return Policy/Final Sale Policy

WE ARE FINAL SALE. NO EXCHANGES, RETURNS, OR STORE CREDIT. There will be a 20% restocking fee on all items approved for return. Alamo City Barber & Beauty Supply ( inspects all item(s) prior to shipping out orders.
Absolutely NO returns, exchanges, or cancellations will be accepted on customized, special ordered, drop shipped merchandise or non-stock merchandise. Items are non-returnable, including special orders, closeouts/sale items & personal hygiene items, including but not limited to: razors, razor blades, shears, thinning shears, shavers, clippers, clipper blades, trimmer, trimmer blades, nail polish, nail treatments; pedicure, manicure and facial implements, make-up brushes, shaving and hair brushes, neck dusters.
If your item is a clipper, trimmer or shaver please contact the manufacture for your warranty:

Andis Company Corporate
1800 Renaissance Boulevard
Sturtevant, Wisconsin 53177
Customer Service Hours
M-F: 7:00 AM-4:00 PM CST
Phone: 800-558-9441

BaByliss PRO Service Center
Service Department
7475 North Glen Harbor Blvd.
Glendale, AZ 850307
Technique Questions/Troubleshooting 800-726-4202
Replacement Parts/Product Warranty 800-326-6247

Oster Direct Services
150 Cadillac Lane
McMinnville, TN 37110

Wahl Clipper Corporation

ATT: Repair Department
3001 Locust Street
Sterling, IL 61081
800-767-9245 for assistance

If you have any questions about our Final sale Policy, please contact us by telephone: (210) 824-1541 or email:


Notify the delivery person of the damage and have him/she note the extent of visible damage & the probable concealed damage onto the freight bill before you sign. If you sign the delivery, contact the Delivery Company and inform them of the damage, to inform them of your interest in filling a damage claim, and request that the transport company inspects the merchandise. Make sure you file a claim for damages. (In most cases, you may receive a cash adjustment for costs, arrange for the transport company to cover repair costs, and/or merchandise reimbursement.) Keep ALL original packaging materials, as this will be needed until your claim is settled, or for the return of your order. All damage claims must be addressed to the transport company; is not responsible for damages incurred during transport to delivery destination.
Damage claims pertaining to causes other than shipping will be reviewed and authorized for reimbursement at the discretion of our Claims Department. The products we ship out are carefully tested and then inspected when packed. A stamp will show date and initials of person that inspected the items. If merchandise is defective, notify within 24 hours and retain ALL original materials, accessories and packaging. Customer service representatives will instruct you on the additional steps that need to be taken. Failure to retain ALL original materials, accessories and packaging may encounter delays and refusal of damage claim.