If you are inquiring about registering for an account, go to www.alamocitybarber.com, click the red “Register” button on the top right-hand corner. Next, please fill all the required fields and download the Sales Tax Resale Certificate.
You will need to upload a copy of a valid Tax ID permit as well as a completed Sales Tax Resale Certificate. If out-of-state, continue filling out the application form as normal despite it titled under Texas. If unable to upload to the website at time of registration, please email required documents to firstname.lastname@example.org.
Once received, your account will then be reviewed, if approved you will receive an email stating so. You will then be able to sign into your account.
NOTE: WE DO REQUIRE THOSE DOCUMENTS BEFORE APPROVING. If not uploaded or emailed after the 2nd attempt of reaching out, your account will be automatically be rejected and you will then need to register again.
PURCHASING, PAYMENT, SHIPPING
Yes, our minimum purchase order on ALL orders is $1,500.
Yes, we do have a physical store in San Antonio, TX. When arriving please let us know the name of your company and your name that is on file. We are open Monday-Friday from 9 am- 5 pm, Saturday 9 am-3 pm, Sundays CLOSED.
Once an order is placed, we will contact you on how you would like to pay. We offer 2 forms of payment:
- Direct transfer (routing/account number will be emailed)
- Card Payment (We will email a card authorization form that is to be filled out and emailed back. All card payments will have a 2.5% fee that is to be applied after shipping fee is determined)
At this time, we do not offer free shipping. Shipping is to be calculated and determined by weight and distance.
All orders received before 3:00 PM CT are shipped SAME DAY the payment is received. Orders received after this time will be shipped out next morning. Holidays and weather may affect, but an email will be sent out prior to shipping to notify of any delays. Orders are shipped with UPS and within the US. Upon the completion of your order, you will receive a tracking number from UPS. If you do no receive this email, please contact us and we can email your tracking information.
NOTE: This excludes weekends since UPS does not operate weekends and we are closed Sundays. We may still take payment and receive orders, but they will be shipped out on the Monday. Do keep in mind Holidays and Weather may affect and cause delay. We will work our best to ship as soon as possible.
If you need to cancel an order for any reason, we can cancel an order PRIOR to payment and shipping. If you would like to cancel, please call (210) 824-1541 or email email@example.com
ALL sales are FINAL.
If you have a defective clipper, trimmer or shaver please contact the manufacture for your warranty:
Andis Company Corporate
1800 Renaissance Boulevard
Sturtevant, Wisconsin 53177
Customer Service Hours
M-F: 7:00 AM-4:00 PM CST
BaByliss PRO Service Center
7475 North Glen Harbor Blvd.
Glendale, AZ 850307
Technique Questions/Troubleshooting 800-726-4202
Replacement Parts/Product Warranty 800-326-6247
Oster Direct Services
150 Cadillac Lane
McMinnville, TN 37110
Wahl Clipper Corporation
ATT: Repair Department
3001 Locust Street
Sterling, IL 61081
800-767-9245 for assistance
If you have any questions about our Final sale Policy, please contact us by telephone: (210) 824-1541 or email: firstname.lastname@example.org