What documents are needed to verify my wholesale account and how do I register?

If you are inquiring about registering for an account, go to www.alamocitybarber.com, click the red “Register” button on the top right-hand corner. Next, please fill all the required fields and download the Sales Tax Resale Certificate.

You will need to upload a copy of a valid Tax ID permit as well as a completed Sales Tax Resale Certificate.  If out-of-state, continue filling out the application form as normal despite it titled under Texas. If unable to upload to the website at time of registration, please email required documents to info@alamobarber.com.

Once received, your account will then be reviewed, if approved you will receive an email stating so. You will then be able to sign into your account.

NOTE: WE DO REQUIRE THOSE DOCUMENTS BEFORE APPROVING. If not uploaded or emailed after the 2nd attempt of reaching out, your account will be automatically be rejected and you will then need to register again.



Can I return an item that I no longer need or that is defective?

ALL sales are FINAL.

If you have a defective clipper, trimmer or shaver please contact the manufacture for your warranty:


Andis Company Corporate
1800 Renaissance Boulevard
Sturtevant, Wisconsin 53177
Customer Service Hours
M-F: 7:00 AM-4:00 PM CST
Phone: 800-558-9441

BaByliss PRO Service Center
Service Department
7475 North Glen Harbor Blvd.
Glendale, AZ 850307
Technique Questions/Troubleshooting 800-726-4202
Replacement Parts/Product Warranty 800-326-6247

Oster Direct Services
150 Cadillac Lane
McMinnville, TN 37110

Wahl Clipper Corporation

ATT: Repair Department
3001 Locust Street
Sterling, IL 61081
800-767-9245 for assistance




If you have any questions about our Final sale Policy, please contact us by telephone: (210) 824-1541 or email: info@alamobarber.com

Is there a minimum purchase when ordering through your wholesale website?

Yes, our minimum purchase order on ALL orders is $1,500.

Can I purchase in store if I am local or nearby?

Yes, we do have a physical store in San Antonio, TX. When arriving please let us know the name of your company and your name that is on file. We are open Monday-Friday from 9 am- 5 pm, Saturday 9 am-3 pm, Sundays CLOSED.

How do I pay for my order?

Once an order is placed, we will contact you on how you would like to pay. We offer 3 forms of payment:


  1. Direct Transfer (routing/account number will be emailed)
  2. Card payment (We will email a card authorization form that is to be filled out and emailed back)
  3. Zelle (we’ll send the information for this form of payment)
Do you offer free shipping?

We offer free shipping for orders $3,000 and over.

When will my order be shipped and when can I expect my order?

All orders received before 3:00 PM CT are shipped SAME DAY the payment is received. Orders received after this time will be shipped out next morning. Holidays and weather may affect, but an email will be sent out prior to shipping to notify of any delays. Orders are shipped with UPS and within the US. Upon the completion of your order, you will receive a tracking number from UPS. If you do no receive this email, please contact us and we can email your tracking information.  

NOTE: This excludes weekends since UPS does not operate weekends and we are closed Sundays. We may still take payment and receive orders, but they will be shipped out on the Monday. Do keep in mind Holidays and Weather may affect and cause delay. We will work our best to ship as soon as possible.

How do I cancel my order?

If you need to cancel an order for any reason, we can cancel an order PRIOR to payment and shipping. If you would like to cancel, please call (210) 824-1541 or email info@alamobarber.com